Create an account and enjoy these key benefits

  • No payment is taken and you have no obligation to purchase your reserved shopping requests if you change your mind.
  • The items must be paid for and collected in the shop you have made the purchase from on your day of travel, prior to flying.
  • Reservations will be confirmed in accordance with individual store policy, which our Shopping Service team will verify.

Register with your email

Open a personal account for Heathrow Boutique. It will let you quickly and conveniently access a number of services. Registration is simple and takes only a few steps.


Register with your Heathrow Rewards membership details

If you are already a Heathrow Rewards member you can use existing membership details to create an account with Heathrow Boutique.

If you have already registered, please sign in.
  • Add to Basket & Reserve
    Add the items you want to reserve to your basket and complete the order form. No payment is taken and you have no obligation to purchase.
  • Confirm
    Heathrow's Shopping Services Team will confirm the price and availability of your reservation request.
  • Collect & Pay
    When you arrive at Heathrow, visit the store where you have made your reservation to collect and pay for your shopping.